Privacy Policy

This privacy policy outlines how we collect, use, and protect the personal information of visitors to our website who place orders.

Data Collection

We collect contact information, including names, email addresses, phone numbers, and delivery addresses, when you place an order on our website. We may also collect additional information necessary to fulfill your order or to communicate with you regarding your order.

We may also collect non-personal information such as IP addresses, browsing history, and device information.

Data Usage

We use the personal information we collect to fulfill orders, process payments, and communicate with customers regarding their orders. We may also use the information to improve our website and customer experience, to conduct research and analysis, and to comply with legal obligations.

We do not sell or share your personal information with third parties for their marketing purposes.

Data Protection

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use industry-standard security measures, including encryption and secure servers, to protect your data.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. We will securely delete or anonymize your information when it is no longer needed.

Your Rights

You have the right to access, update, or delete your personal information at any time. You may also request that we restrict or object to the processing of your information, or request that we transfer it to another organization. To exercise these rights, please contact us at the email address provided below.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our data processing practices. We will notify you of any significant changes and provide you with the opportunity to review and accept the updated policy before continuing to use our website.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us at info@annettaross.co.uk