Terms & Conditions

Welcome to Annetta Ross. These Terms and Conditions govern your use of our website and the purchase of products from our store. Please read these terms carefully before using our website or making a purchase. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.

  1. General Terms

1.1 Acceptance: By placing an order or using our website, you confirm that you are at least 18 years old and have the legal capacity to enter into a contract.

1.2 Modifications: We reserve the right to modify, update, or replace any part of these Terms and Conditions at our sole discretion. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for any updates.

1.3 Privacy: Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and disclose your personal information.

  1. Product Information

2.1 Product Descriptions: We make every effort to provide accurate and up-to-date information about our products. However, we do not warrant that product descriptions, images, or other content on our website are error-free, complete, or current. If you receive a product that differs significantly from its description, you may be eligible for a refund or exchange as per our Returns and Refunds policy.

2.2 Pricing: All prices displayed on our website are in GBP (British Pounds) and are inclusive of VAT (Value Added Tax) unless otherwise stated. We reserve the right to change prices at any time without prior notice. The final price of a product will be confirmed during the checkout process.

2.3 Availability: Product availability is subject to change without notice. In the event that an ordered product is out of stock or unavailable, we will notify you promptly and provide options for a replacement or refund.

  1. Ordering and Payment

3.1 Placing an Order: When you place an order, you are making an offer to purchase the selected products. We reserve the right to accept or reject any order at our discretion.

3.2 Payment: We accept payment via the specified payment methods on our website. By providing your payment information, you authorize us to charge the total amount for your order, including applicable taxes and shipping fees, to the provided payment method.

  1. Shipping and Delivery

4.1 Shipping: We will ship your order to the shipping address you provide during checkout. The shipping costs and estimated delivery times will be displayed during the checkout process.

4.2 Delivery: While we strive to deliver products within the estimated timeframes, we cannot guarantee specific delivery dates. Any delay in delivery does not entitle you to cancel your order or claim compensation, unless otherwise stated by law.

  1. Returns and Refunds

5.1 Returns: If you are not satisfied with your purchase, you may be eligible to return the product within a specified period. Please refer to our Returns and Refunds policy for detailed instructions on initiating a return.

  1. Intellectual Property

6.1 Ownership: All content, including text, images, logos, and trademarks, on our website is the intellectual property of Annetta Ross or its licensors. You are not permitted to use, reproduce, or distribute any content without prior written permission.

  1. Limitation of Liability

7.1 Disclaimer: To the maximum extent permitted by law, we disclaim all warranties, express or implied, regarding the operation of our website, the accuracy of product information, or any linked websites.

7.2 Limitation: In no event shall Annetta Ross or its affiliates be liable for any indirect, incidental, consequential